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Chatbot Scoping Form

Chat Bot Scoping Form
Why are you different?
Age, Location and Gender.
Ex: Customer service / Booking / Information Retrieval
Ex: Information retrieval / Registrations / Complaint handling / Feedback collection
Ex: Facebook / Website
Menu Chatbot : Provides a predefined set of options / Rule Chatbbot : Uses pre-set rules and decision / Keyword Chatbot : Is trained to recognize certain words or phrases
Ex: Support / Feedback / Help Assistance / Promotion
Ex: Customer support / Sales and marketing / Human resources / IT and technical support

Main Person for this project

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